SMS Terms

Effective date: October 9, 2026

These SMS Terms cover the NeoRangeR Trip Watch text message program run by Drupefruit LLC ("Drupefruit," "we," "us"), the maker of NeoRangeR™. They add to our Terms of Service and Privacy Policy.

Trip Watch is not available yet. This page describes the program as it will run when it opens.

1. What the program is

Program name: NeoRangeR Trip Watch. Texts come from our toll-free number 877-NEO-8899 (877-636-8899).

A NeoRangeR user going somewhere with no cell service can ask a few people at home (their "contacts") to watch their trip. Trip Watch texts those contacts about that trip only: when the group closes the trip and is back, when the group is late or overdue, and when the planned return time changes. Each text names NeoRangeR and the traveler, and links to the trip's watch page on neoranger.com.

We send no marketing or promotional texts. We never text a number that has not opted in itself.

2. How a contact opts in

1. The traveler sends the contact a private link to a watch page, from their own phone (their own text message, email or share sheet). Adding a contact in the app never texts that contact.
2. On the watch page, the contact chooses to get updates by text, enters or confirms their mobile number, and checks a consent box. The box is never checked in advance.
3. We text a one-time code to that number. The contact enters the code on the page to confirm the number is theirs.
4. We text a confirmation. Only then do Trip Watch texts start.

We record the time, the page, the terms version and the IP address of each opt-in. Consent is not a condition of any purchase. A contact who does not want texts can get the same updates by email or in the free NeoRangeR app.

3. What we send and how often

Message frequency varies with the trips a contact watches: usually 2 to 6 texts per trip, and none between trips. Examples:

• Confirmation: "NeoRangeR: You'll get Trip Watch texts about Sam's trips. About 2 to 6 per trip. Msg & data rates may apply. Reply HELP for help, STOP to cancel."
• Back safely: "NeoRangeR Trip Watch: Sam's group closed their trip and is back. Details: watch.neoranger.com/t/k7Qm2 Reply STOP to opt out"
• Overdue: "NeoRangeR Trip Watch: Sam's group is 2 hours past their planned 6:00 PM return. Last heard 3:12 PM. Their plan and what to do: watch.neoranger.com/t/k7Qm2 Reply STOP to opt out"

Message and data rates may apply, depending on your mobile plan. Texts go to US and Canadian mobile numbers only.

4. How to stop or get help

• Stop: reply STOP (or CANCEL, END, QUIT, UNSUBSCRIBE or STOP ALL) to any text. We confirm once and send nothing more. You can also stop texts on the watch page or by emailing support@neoranger.com.
• Start again: reply START, or opt in again on a watch page.
• Help: reply HELP, visit neoranger.com/support, or email support@neoranger.com.

5. Not an emergency service

6. Carriers and privacy

Mobile carriers are not liable for delayed or undelivered messages. We use your number only to send Trip Watch texts about the trips you agreed to watch. We do not sell, rent, lease, share, or otherwise disclose mobile phone numbers or SMS opt-in consent to third parties or affiliates for their own marketing or promotional purposes. Twilio delivers the texts for us. See our Privacy Policy for how long we keep these records.

7. Changes

We may update these SMS Terms. If a change affects what we text you or how often, we tell you by text before it applies, and you can reply STOP at any time.

8. Contact

Drupefruit LLC
Operator of NeoRangeR™
2108 N St #14738, Sacramento, CA 95816, United States
Support: support@neoranger.com
Trip Watch texts: 877-NEO-8899 (877-636-8899)
Website: neoranger.com